Privacy Policy
Effective date: May 12, 2014
Company: Blacktop Northwest LLC (“Blacktop Northwest,” “we,” “us,” or “our”)
Website: https://chipseal.net/
1) Scope
This policy explains what we collect, how we use it, and your choices—covering both our website and our optional SMS/text updates program.
2) Information we collect
You provide it.
Name, phone number, job address, project details, and any notes you submit through our forms (for example, quote or bid request forms on our website).
SMS consent records.
Checkbox status, timestamp, IP address, form record, and the number you provide when opting in to texts.
Automatic data & logs.
When you visit our website, our servers and analytics tools automatically collect technical data such as your IP address, browser and device type, operating system, pages visited, date and time of visit, and the website or ad that referred you to us. This data is used for security, troubleshooting, and basic traffic/usage statistics (for example, which pages are most popular and what general regions visitors come from).
Communications.
Messages you send us and our replies (including SMS).
3) How we use information
We use the information described above to:
- Prepare estimates, schedule work, and perform projects.
- Send recurring SMS updates (if you opt in) about estimates, scheduling, and job progress.
- Operate, secure, maintain, and improve our website and services.
- Monitor and protect against spam, abuse, and unauthorized access (including via IP-based logs).
- Understand basic website usage trends (for example, page popularity and general visitor locations) so we can improve our services and marketing.
- Comply with legal obligations and enforce agreements.
4) SMS/Text Program details
Opt-in. On our quote/bid request form(s), you can opt in via an unchecked consent box.
Frequency. Message frequency varies by project (up to 30 msgs per project).
Cost. Message and data rates may apply.
Opt-out. Reply STOP to any message to stop. You can also request opt-out via our Contact page.
Help. Reply HELP for help, or use our Contact page.
Carrier disclosure. Carriers are not liable for delayed or undelivered messages.
Use limitation. We use your mobile number only to send the project-related messages you requested. We do not sell or share mobile numbers with third parties for their marketing.
5) Sharing information
We share information only as needed to run our business, for example with:
- Service providers/processors that support the website and SMS program (hosting, security, analytics, messaging platforms).
- Professional advisors (legal, accounting) and when required by law or to protect rights and safety.
We do not sell personal information. We do not share mobile numbers with third parties for their own marketing.
6) Data retention
We keep records only as long as necessary for the purposes above (including project history, legal/compliance, and opt-in evidence), then delete or anonymize them.
Server and analytics logs that include IP addresses are retained only for a limited time as needed for security, troubleshooting, and traffic statistics, and are then deleted or aggregated.
7) Your choices & rights
- Opt-out of SMS: reply STOP at any time, or request via our Contact page.
- Access/correction/deletion: contact us to request access, correction, or deletion where applicable by law.
- Cookies/analytics: adjust your browser settings to limit cookies; some site features may not function without them.
8) Security
We use reasonable administrative, technical, and physical safeguards. No system is perfectly secure, but we work to prevent unauthorized access and maintain accurate records.
9) Children’s privacy
Our services are not directed to children under 13, and we do not knowingly collect information from them.
10) International visitors
Our services are intended for U.S. customers. If you access from elsewhere, you consent to U.S. processing and laws.
11) Changes to this policy
We may update this Privacy Policy from time to time. We’ll post the updated date at the top. Continued use after changes means you accept the updates.
12) Contact
For privacy questions or requests (including SMS help/opt-out), use our Contact page.